Frequently Asked Questions

What is the process for property
styling with D+D?

After an initial phone conversation about your
property with either yourself or your agent, one of our qualified stylists will
arrange a site visit to take photos and measurements. A written quote will be
provided to you within 24 hours of this visit and will include a breakdown by
room of the items that will be provided, the scope of services and costs. Once
approved and after payment has been made, D+D will install and style your
property prior to photos and the first open for inspection.

Our stylists are fully qualified interior designers and experienced in styling for the Melbourne and international property market. We are dedicated to putting together a bespoke furniture and accessories package specific to the buyer demographic for your property style and location. When you engage D+D to style your property, you are placing trust in us to present your home to its full potential. 

Can you do a quote if I send you
some images of my property?

We can provide a general estimate based on the floor plan and images. For a complete and accurate quote, a site visit will need to be arranged in order for the stylist to get a feel for the space to ensure that the furniture and accessories selection is tailored specifically to the property. 

Can I see the furniture pieces
you’ve chosen for my property?

Due to the fast turnaround time of our jobs, we generally aren’t able to provide you with images of our selections. We are however able to send you inspiration pictures of previous D+D properties that have a similar feel and demographic.  

If you have specific requirements, we strongly suggest you send us some images of what you have in mind – even better if you send through screen shots of our Instagram or website. Making furniture changes after we have completed the install is not part of what we quote for and may incur a small fee.  

Can I request a certain style or
specific pieces from your collection to go into my property?

The furniture and accessories we select for each property are based on a number of criteria including the style of your home, the buyer demographic, the suburb and stock availability. We are happy for you to provide images of interiors that you like to give us a sense of your personal style, and if the item you like is in stock we are happy to supply it, assuming it suits the property. 

Can I just loan a few pieces
from D+D?

We don’t operate like a furniture hire company, so you must engage in our full styling services in order to hire our furniture and accessories.

Can some of my own furniture be used in the styling?

In some cases, we are able to advise on items to stay or go and can supplement your pieces with ours where suitable. For the most cohesive result however, we strongly suggest all personal items go into storage. 

Do I have to move out for the
campaign?

As our furniture is designed for styling purposes only and not for regular use, we do require that the property is vacant during the campaign. This will allow us to install as efficiently as possible and ensures that our furniture and accessories remain in optimal condition.

How much does property styling
cost?

It depends on the size of your property and how many furniture pieces and
accessories are required. Keep in mind that property styling is an investment
that generally adds tens of thousands of dollars or more onto the sale price of
your property. Please get in touch with us to get a rough quote.

How long will the furniture be
in my house?

Our standard rental period is 6 weeks for an auction campaign and 8 to 10 weeks for an expressions of interest campaign. This allows at least one week either side of the campaign to cater for photography and any necessary overrun. If you require the furniture and accessories for longer, we offer weekly extensions upon completion of the initial agreement.

What happens if my property
sells before the end of the agreed period?

The term of the furniture and accessories rental is ‘up to’ the 6 or 10 weeks. Should the property sell prior to the quoted and agreed ‘up to’ period then we may collect the furniture and accessories as soon as practicable. In these cases, we are not obligated to provide a refund or other form of discount related to any period short of the agreed ‘up to’ period. The reason for this being, we schedule and allocate all of our furniture and accessories for all styling jobs in advance.

What is the process for project
coordination/renovations with D+D?

Once you have been in touch with us to discuss your property, our projects team will visit the property to assess the scope of works required. Our team focus on “make good” works – repairs and cosmetic improvements (generally non-structural) to deliver the property at an appropriate level for the market and buyer demographic. These works are carried out by our preferred trades with D+D coordinating the project to meet deadlines. A renovation and styling quote will be sent to you generally within 48 hours of the initial site visit. Once the works are complete our stylists stage the property for the campaign.

How long before my property goes
to market should I contact D+D?

We suggest getting in contact 2-3 weeks prior to the first open for inspection. If you also require a cosmetic renovation, we ideally recommend 1-2+ months’ notice.

What are your payment terms?

For
styling only services, payment must be made in full prior to installation. For
cosmetic renovations/repairs, 50% of the D+D project coordination fee is
required upfront, with the balance payable upon completion.

We also
have finance options available.